Hotel Mercure Nairobi Upper Hill, Nairobi, Kenya

Mercure Nairobi Upper Hill Exterior photo

75 photos

75 photos

Mercure Nairobi Upper Hill Business photo

75 photos

Mercure Nairobi Upper Hill Interior photo

75 photos

Mercure Nairobi Upper Hill

$$$$

Overview

Providing guests with car rentals, the 4-star Mercure Nairobi Upper Hill hotel is located within a 6-km distance of the attractive Uhuru Park. Along with fitness classes, a wellness centre, and a shared lounge, general facilities such as a currency exchange and a lift are offered at the upscale hotel.

Location

The property is in the heart of Nairobi, just 7 minutes' drive from Wilson airport. Cathedral Basilica of the Holy Family in Nairobi is within a 6-km distance of the hotel. This upscale accommodation lies within a 6-km distance of Kencom House.

KCB/Equity bus stop is located 10 minutes away from Mercure Nairobi Upper Hill hotel.

Rooms

The 44 rooms at the property are air-conditioned, some of which feature soundproof windows, along with a minibar and coffee/tea making facilities. Guests can also make use of a walk-in shower and a separate toilet, as well as comforts such as a hair dryer and towels.

Eat & Drink

The restaurant is open daily for breakfast. A lounge bar is available on site. The bar area includes a lounge. Sikia Fine Dining Restaurant offers a wide range of international dishes and lies about a 5-minute stroll away.

Leisure & Business

An outdoor heated pool and a sundeck can be booked at this upscale hotel at an extra charge. A swimming pool as well as a gym facility highlight the Mercure Nairobi Upper Hill. The accommodation also features a wellness centre for you to relax in.

Good to know

Check-in/Check-out

from 14:00-23:59

until 11:00

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

Breakfast

A full breakfast is served at the price of US$30 per person per day.

Pets

Pets are not allowed.

Languages

English, Spanish, Japanese, Arabic, Hindi, Swahili

Building

Number of floors:14

Number of rooms:44

Former name

Crowne Plaza Hotel

Price calendar

Check availability and prices for your dates now!

Rooms and availability

1111 photos

Superior King Room

Room size:

31 m²
Bed options:

1 King-size bed

Shower
Bathtub

room details +

1111 photos

King Room

Room size:

30 m²
Bed options:

1 King-size bed

Shower
Bathtub

room details +

Facilities

Main facilities

Free Wi-Fi

Free parking

Luggage storage

24-hour services

24-hour security

Food/ Drinks

A la carte restaurant

Lobby bar

Shuttle

Shuttle service

Fitness/ Gym

Fitness club

Swimming pool

Outdoor heated swimming pool

Sports & Fitness

Fitness club
Sports trainer

Services

Shuttle service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Bank service
Wake up service
Bell staff/Porter

Dining

In-room breakfast
A la carte restaurant
Lobby bar
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor heated swimming pool
Ballroom
Spa & wellness centre
Sauna
Steam room

Room features

Air conditioning
In-room safe
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Turndown service
Dining table
In-room desk
Ironing facilities

Bathroom

Private bathroom
Hair dryer
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Show all facilitiesHide facilities

Essential information about Mercure Nairobi Upper Hill

💵 Lowest room price	76 £
📏 Distance to centre	1.9 km
🗺️ Location rating	7.8
✈️ Distance to airport	3.9 km
🧳 Nearest airport	Wilson, WIL

Location

Address

The address has been copied.

Kenya Road, Upper Hill, Nairobi, Kenya, 00100

Map view

Kenya Road, Upper Hill, Nairobi, Kenya, 00100

City landmarks
Nearby
Restaurants
Hotels nearby

Landmark

Uhuru Park

5.7 km

Landmark

David Sheldrick Wildlife Trust

2.8 km

Library

Kenya National Archives

2.1 km

Park

Jeevanjee Gardens

2.2 km

Landmark

Central Business District

2.1 km

Park

The Nairobi Arboretum

3.0 km

Landmark

August 7th Memorial Park

5.7 km

Museum

Nairobi National Museum

2.9 km

Landmark

The Sarova Stanley

4.1 km

Landmark

Kenyatta International Conference Centre

5.7 km

Landmark

Upper Hill

710 m

Landmark

Kencom House

5.7 km

Landmark

Nyayo Stadium

710 m

Museum

Nairobi Railway Museum

5.7 km

Landmark

National Museums of Kenya -Uhuru Gardens

3.2 km

Theatre

Kenya National Theatre

2.4 km

Mosque

Jamia Mosque

4.1 km

Landmark

Westlands

3.4 km

Landmark

The Bomas of Kenya

6.5 km

Landmark

Anniversary Towers

2.1 km

Landmark

Coca Cola East Africa & Central Africa

710 m

Landmark

Two Ems Associates LTD

710 m

Zoo

Snake Park

2.8 km

Church

All Saints Cathedral

2.1 km

Landmark

Cathedral Basilica of the Holy Family

5.7 km

Landmark

Nairobi Gallery

5.7 km

Landmark

Madaraka Estate

4.4 km

Gallery

GoDown Arts Centre

6.8 km

Landmark

Central Park Nairobi

5.7 km

Golf Course

Railway Golf Club

5.7 km

Upper Hill

490 m

Restaurant

Baraka Restaurant

20 m

Restaurant

Kitchen 9

20 m

Restaurant

Bonds Garden Restaurant

260 m

Restaurant

Larder

570 m

Restaurant

chophouse

550 m

Restaurant

Upperhill Springs

720 m

Restaurant

Java House

810 m

Restaurant

Attibassi Coffee

740 m

Radisson Blu Hotel, Nairobi Upper Hill

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8.8 Great | 126 reviews1.9 km

Sarova Stanley Hotel, Nairobi

8.9 Great | 1043 reviews2.0 km

Razana Hotel

8.7 Great | 459 reviews2.0 km

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8.0 Great | 548 reviews2.0 km

Marrkson Suites

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8.0 Great | 2961 reviews2.3 km

Reviews of Mercure Nairobi Upper Hill

8.6 /10

Great

110 reviews

Verified reviews

Discover top-rated options through reviews we verify from our site and Booking.com.

#9 of 316 hotels in Nairobi

Our guests’ reviewsWrite a Review

missingMercure Nairobi Upper Hill

N

Nicholas

United Kingdom

left 7 reviews

Wrote a review on 16 Nov

Needs improvement

Doesn't recommend the hotel

Location7.0

Rooms5.0

Service6.0

Dining5.0

5.0

room cleanliness

family access

The hotel had a rather unkempt vibe, as if cleaning was a myth. My family was scattered across floors-really? Only one key card? Absurd! For the inconvenience, a complimentary fruit basket would have been a lovely touch-just a thought! Almost left a glowing review, but alas, it fell short.

1 Helpful

Date of stay: September 20244 nightsSingleKing Room
missingMercure Nairobi Upper Hill

M

Matthew

United States

Wrote a review on 15 Nov

Great

8.0

A SAFE property, overall clean, strategic location far away from town centre. This hotel offers a wonderful breakfast with fresh fruit, multiple varieties and also heavier options.

0 Helpful

Date of stay: November 2023
missingMercure Nairobi Upper Hill

J

James

United States

Wrote a review on 14 Nov

Great

8.2

Amazing a la carte breakfast with good choices. The location magnificent and comfortable in more productive activity. So close to Kenya in Particular and crowne plaza Nairobi.

0 Helpful

Date of stay: February 2024
missingMercure Nairobi Upper Hill

C

Christopher

United Kingdom

left 2 reviews

Wrote a review on 15 Sept

Nice

Doesn't recommend the hotel

Location8.0

Rooms7.0

Service6.0

Dining6.0

6.0

great location

family fun

helpful staff

room access issue

The location is great for family fun, and we enjoyed visiting The Village Market with its awesome kids' playground and fun activities. The staff, especially Nicolas, were helpful, delivering medicine promptly to my room when I needed it for my sprained ankle.

My wife says that having better room access for families would enhance the experience.

0 Helpful

Date of stay: July 20243 nightsFamily with childrenKing Room
missingMercure Nairobi Upper Hill

AP

Anonymous Proctor

United Kingdom

Wrote a review on 12 Sept

Perfect

Recommends the hotel

Location0.0

Rooms0.0

Service10.0

Value10.0

Dining10.0

General10.0

10

This hotel was wonderful! Room was comfortable and very clean. Housekeeping on top of everything. Front desk staff VERY helpful and accommodating. Gift shop fun!!! I loved this hotel!!!

Nothing!

0 Helpful
missingMercure Nairobi Upper Hill

E

Evelyn

United Kingdom

left 7 reviews

Wrote a review on 19 Jun

Great

Recommends the hotel

Location8.0

Rooms9.0

Service10.0

Dining7.0

8.0

Recommended for a group getaway

The first person at reception was super cute, brought us drinks and hand towels while we waited. The room was big and clean, and honestly, always ready to help.

It wasn't exactly cheap but it was an acceptable price for the services.

5 Helpful

Date of stay: May 20245 nightsGroup of friendsKing Room
missingMercure Nairobi Upper Hill

H

Henry

United Kingdom

Wrote a review on 17 Jun

Very good

7.0

No night slept through because of noise in the backyard.at 22 o'clock there is already no more coffee.only 1 lift, time from the 5th floor to the lobby up to 10 minutes.

0 Helpful

Date of stay: February 2020
missingMercure Nairobi Upper Hill

J

Jessica

United Kingdom

left 3 reviews

Wrote a review on 07 Jun

Great

Recommends the hotel

Location8.0

Rooms8.0

Service9.0

Dining8.0

8.0

friendly staff

good breakfast

quick service

spotty wifi

Great stay with amazing staff

The staff were super friendly, always ready to help. Breakfast was a highlight, especially the fresh fruit. Just a heads up, the wifi was a bit spotty at times, but they sorted it out quickly. A solid place for a short stay!

3 Helpful

Date of stay: May 20244 nightsSingleKing Room
missingMercure Nairobi Upper Hill

L

Lily

United Kingdom

left 13 reviews

Wrote a review on 25 Mar

Perfect

Recommends the hotel

Location8.0

Rooms10.0

Service10.0

Dining10.0

10

great food

clean rooms

missing fridge

Especially the amazing service from felix and his team. Great food and spacious, clean rooms exceeded my expectations to nairobi.

no fridge in the room.

3 Helpful

Date of stay: February 20245 nightsKing Room

FAQ about Mercure Nairobi Upper Hill

Which landmarks should we visit during our stay at Mercure Nairobi Upper Hill?

You can visit Snake Park, placed 2.9 km from Mercure Nairobi Upper Hill or Uhuru Park, which is 6 km away.

Which airport is the closest to Mercure Nairobi Upper Hill hotel?

The closest airport to Mercure Nairobi Upper Hill hotel is Wilson airport (5 km) and it is reachable with a 7-minute drive.

Does this upscale hotel have a car parking on site?

Yes, guests of this upscale hotel can take advantage of a free private car park on site.

What are our dining options during the stay at the Mercure Nairobi Upper Hill?

Guests of the Mercure Nairobi Upper Hill can dine just outside the property in a highly rated-10/10 according to reviews-restaurant Sikia Fine Dining Restaurant offering international cuisine.

Can I have breakfast at the upscale Mercure Nairobi Upper Hill hotel?

Yes, guests can enjoy breakfast, served daily in the restaurant of the upscale Mercure Nairobi Upper Hill hotel.

What time is check-in and check-out at the Mercure Nairobi Upper Hill hotel?

Guests of the Mercure Nairobi Upper Hill hotel can check in from 14:00 to 23:59 and check out from 11:00.

How much does it cost to stay at this upscale hotel?

The price for a room in this upscale hotel starts at $108.

What payment methods are available in the Mercure Nairobi Upper Hill?

At the Mercure Nairobi Upper Hill, you can pay using Visa, American Express, and Mastercard.

What are the room types offered by the upscale Mercure Nairobi Upper Hill hotel?

King Room and Superior King Room are among the room types available at the upscale Mercure Nairobi Upper Hill hotel.

Which amenities are included in the rooms at the Mercure Nairobi Upper Hill hotel?

All suites at the Mercure Nairobi Upper Hill hotel boast soundproof windows and a writing desk as well as private bathrooms furnished with hairdryers, a separate toilet, and bath sheets.

Is the Mercure Nairobi Upper Hill accessible to people with disabilities?

Yes, wheelchair access, rooms with accessible facilities, and accessible bathrooms are provided at the Mercure Nairobi Upper Hill for guests with special needs.

Does this upscale hotel offer facilities for business travellers?

Yes, this upscale hotel comprises a conference space and a meeting room as well as a photocopy machine and a work desk.

Which facilities are available in the Mercure Nairobi Upper Hill hotel?

The Mercure Nairobi Upper Hill hotel is equipped with currency exchange and a lift as well as a safe deposit box and 24-hour security service for safety purposes.

Which children services are provided at the Mercure Nairobi Upper Hill hotel?

For guests staying at the Mercure Nairobi Upper Hill hotel with their children, babysitting will be extremely useful.

Best-Rated Mercure Hotels around Nairobi

With Mercure, guests can expect a warm welcome and a stress-free stay. Each hotel in the brand prides itself on unique design, highlighting local culture and cuisine. Mercure also values sustainability and encourages guests to participate in eco-friendly practices during their visit. With an emphasis on comfort and convenience, Mercure offers a truly authentic and memorable experience for all guests.